If you can add a product to your basket, we deliver to your area. We deliver across Dubai, Abu Dhabi, Sharjah and the wider UAE. Same-day delivery is available in Dubai.

We deliver 7 days a week from 6:00 AM to 10:00 PM. Delivery slots are available on a first-come, first-served basis. For Dubai 60-minute delivery, order at any time.

Free delivery on orders above AED 200. For orders between AED 51–200, a AED 10 delivery fee applies. Below AED 51, the delivery fee is AED 25. No minimum order required.

After finishing your shopping and before checkout, you will be prompted to choose your preferred delivery slot.

Yes, if we haven't started preparing your order yet. Contact us as soon as possible at +971 52 435 3400 or via WhatsApp.

Contact us immediately at +971 52 435 3400 or customer.service@qualityfood.ae and we will assist you.

Anyone at the delivery address can receive the order. Our drivers can deliver to your front door or directly to your fridge — just ask them.

Our vans have climate-controlled compartments keeping fresh items at +4°C. Heavy items are packed at the bottom, and chilled items are separated from dry goods.

We accept Visa, Mastercard, American Express, Apple Pay, Samsung Pay, and cash or card on delivery. The maximum cash on delivery amount is AED 5,000. Only AED is accepted for COD.

Add items to your basket, then click "Proceed to Checkout." Enter your delivery address and payment details. You'll receive an order confirmation and email summary.

Failed transaction amounts are automatically reversed to your bank account within the next working day.

For items sold by weight, the final price is confirmed after your order is prepared. We may charge up to 120% of the estimated cost, and any difference is refunded upon delivery. You only pay for what you receive.

You'll receive an email with your order confirmation and a detailed delivery note once your order is delivered.

We offer a 24-hour exchange or refund upon approval. If you're not satisfied, call us at +971 52 435 3400 or email customer.service@qualityfood.ae.

You can reject any unsatisfactory items at the time of delivery. Our driver will record this on their device and your refund will be processed automatically once you sign.

If we can't find an item from your order, our team will call you to let you know before delivery. You won't be charged for missing items.

Add items to your basket, click "Proceed to Checkout," enter your details and complete payment. You'll receive an order confirmation and email summary.

Log in to your account to make changes, or contact us at +971 52 435 3400 as soon as possible.

Log in and go to Order History. If the cancel option isn't available, contact us immediately at +971 52 435 3400.

Go to My Account then Order History, select your order and the delivery time and status will be shown.

Yes. You can specify a different delivery address from your billing address at checkout, or update your default address in My Account.

Click the + icon next to any product and it will be added to your basket automatically.

Click the basket icon at the top right, then click the Remove icon next to the item you want to delete.

Click the basket icon, then use the - or + buttons next to the item. The total updates automatically.